Cultural Intelligence (CQ) is the knowledge and understanding of unique behaviors, languages, and etiquette of other cultures. CQ measures a person’s ability to function effectively in a multicultural environment. It goes beyond pre-existing notions of cultural sensitivity and awareness, and helps us identify the recurring capabilities of individuals who can successfully and respectfully accomplish their objectives, whatever the cultural context, and be able to apply these strategies into successful action plans for individuals of all backgrounds. Cultural intelligence is also closely related to emotional intelligence, but while emotional intelligence is focused on the individual, cultural intelligence measures how members of a cultural interact as a community. Employers use CQ as a way to foster tolerance, create an inclusive environment, and enhance cross-cultural interactions throughout the organization.
CQ Drive is the willingness to work with others from diverse backgrounds. It includes an ability to overcome explicit or unconscious bias and the capacity to persist in challenging intercultural settings—even when the individual feels confused, frustrated, or burnt out.
CQ Strategy is the ability to adapt mentally and to understand that the cultural divides we experience are different from our own. This awareness makes it easier to develop strategies for interpersonal and community relations, and business success.
CQ Action is the application of how you act when immersed in multicultural situations. It includes one’s willingness to adapt to verbal and non-verbal behaviors, and to adapt to different cultural norms to improve the relationship or interaction.
CQ Knowledge is an understanding of culture, cultural differences, and similarities. CQ knowledge is the degree to which one understands how culture, cultural norms, and language influence how people think and behave.
Global forward-thinking organizations are discovering that without a strong emphasis on CQ, their company can fall behind on the global stage. For example:
Learn how 7C Lingo can help your organization discover the value of Cultural Intelligence (CQ). CQ training is designed to teach you and your team how to celebrate your differences and work more effectively together. CQ Training also helps in building a stronger rapport with your clients, coworkers, and leadership team. CLICK HERE to request a free quote about this innovative and forward-thinking program brought to you by 7C Lingo.
*Discounted rates may be available for larger groups and may also apply to the nonprofit sector.
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